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What is BlueLoop?

BlueLoop is a web and mobile tool for children with diabetes. It provides care coordination among caregivers, improving a child’s and family’s ability to manage diabetes, especially when the child is away from home. BlueLoop was founded on the premise that communication, not just data, is the key to positive health outcomes. As data and notes are entered, they’re instantly shared with designated caregivers (mom, dad, school nurse…) through email and text notifications. As a result, knowledgeable caregivers are always “on call”, ready to offer real-time, expert advice and assistance. These notifications also provide parents much-needed peace of mind.

How do families use BlueLoop?

For families, BlueLoop is a tool that allows all caregivers – parents, nurses, teachers, etc. – to put information like BGs, carbs, insulin, and notes into their child’s account, and caregivers are sent instant notifications via email or text. Everyone is in the loop without phone calls or hand-written notes. BlueLoop also documents current dosages, and is an effective way to collaborate with your Endocrinologist. BlueLoop is available online and is mobile via iPhone, iPad, iPod Touch and Android apps.

How do kids use BlueLoop?

Kids are tech savvy these days. Depending on the age and independence level of your child, kids use our mobile app to enter information from wherever they are – the classroom, the mall, at a friend’s house, anywhere!

Why should my child use BlueLoop?

For kids, BlueLoop means freedom! No phone calls, no texting, and no letting diabetes get in the way of being a kid. At school, BlueLoop means more class time, less time in the nurse’s office, and no being singled out. Best of all, since parents get notifications throughout the day, they don’t greet their kids with, “How were your numbers today?” when they walk in the door. Sound familiar? We parents must know how our kids are doing, but we shouldn’t allow it to dominate our conversations. With BlueLoop, we don’t have to talk about diabetes so much!

How much does BlueLoop cost?

A BlueLoop account is $7.95 a month. We are a nonprofit company and depend on our monthly subscriptions to support our mission (see below). HOWEVER, we will never deny access to BlueLoop based on a family’s ability to pay. If you are not able to pay for a BlueLoop account, please use our FREE promo code when you sign up. The promo code is BL55F . Please contact us at (302) 4OurKids (302) 468-7543 if you have any questions, or if we can help in any way.

What about HIPAA compliance?

BlueLoop is 100% HIPAA compliant. Parents/legal guardians sign up for a BlueLoop account, then grant caregivers access to their child's account. This access is granted to caregivers of the parents' choosing, including school personnel and healthcare providers. Access can also be taken away at any time.

How can I get my school nurse involved?

Your school nurse will sign up for the free school nurse interface through our website. https://blueloop.mycareconnect.com/School/ It’s a quick and easy process. BlueLoop will assign your nurse a verification code, which you’ll enter in your Child Profile tab within your account. Once you create this secure connection with your nurse, she can access your child’s account and make entries. If your school nurse has questions or would like us to set up her account and walk her through how BlueLoop is used, we’re here to help! Just have her call us at (302) 4OurKids (302) 468-7543.

What's the mission of The MyCareConnect Foundation?

The mission of The MyCareConnect Foundation is to support the physical and emotional well-being of children with diabetes, and those who care for them, by facilitating communication among home, school and clinic. We are a 501(c)(3) charitable organization, and all donations are tax deductible. EIN 47-2319502.

I'm a school nurse. What is BlueLoop?

BlueLoop is a web and mobile tool for children with diabetes. It provides care coordination among caregivers, improving a child’s and family’s ability to manage diabetes, especially when the child is at school. The BlueLoop platform was founded on the premise that communication, not just data, is the key to positive health outcomes. As data and notes are entered, they’re instantly shared with designated caregivers (mom, dad, school nurse) through email and text notifications. As a result, caregivers are always “in the loop”, without phone calls, texts, emails, or log books being passed back and forth from home to school. The instant notifications sent by BlueLoop also offer parents much-needed peace of mind.

I'm a school nurse, why should I use BlueLoop?

BlueLoop is a great way to take care of your students, communicate with parents, and document all activity. It streamlines your job since you’re not having to call and text throughout the day. As activity happens, you (or the student, teacher, or other school personnel) put information into the student's account one time and you're done. No phone tag, no texting or emailing the info, no hand-written updates to parents, and no separate documentation. Also, it’s a quick and easy way to let parents know you need more supplies, or that a field trip is coming up, or that the student had a great day!

Why should my students use BlueLoop?

For kids checking themselves in the classroom, they simply check their BG, put the info into the BlueLoop app, and get back to learning. Everyone is notified, including YOU, so you can go on about caring for other students, or following up as needed. For the student, it means more class time, less time in your office, and no being singled out. Best of all, since parents get notifications throughout the day, they don’t greet their kids with, “How were your numbers today?” when they walk in the door.

I'm a school nurse. If I can receive text message notifications, doesn't that mean parents can see my cell number?

No! You set up your own profile, and only YOU see the information in that profile, including cell phone numbers, email addresses, and your username and password.

As a school nurse, I'm concerned BlueLoop will add to my workload. Will it?

No. As activity happens, you (or the student, teacher, or other school personnel) put information into the website one time and you're done. No phone tag, no texting or emailing the info, no hand-written updates to parents, and no separate documentation.

What about Privacy & Liability?

When families sign up for BlueLoop, they agree to Terms & Conditions that release school personnel from any liability. If you’d like to see a copy of these Terms & Conditions, as well as our privacy policy, we’re happy to share them with you.

Also, BlueLoop is 100% HIPAA and FERPA compliant. Parents sign up and grant access to caregivers, including school personnel, to their child’s account.

I'm a school nurse. How much does BlueLoop cost for me to use?

Nurses and school personnel use BlueLoop for free. For families, a BlueLoop account is $7.95 a month. We are a nonprofit company and depend on our monthly subscriptions to support our mission (see below). HOWEVER, we will never deny access to BlueLoop based on a family’s ability to pay. If you have a student with diabetes whose family can't afford to pay, please give them our FREE promo code to use when they sign up. The promo code is BL55N. You may provide the code to families at your discretion, no questions asked.

How have other school nurses and school personnel reacted to BlueLoop?

Reaction and acceptance is very positive among all users. School personnel and nurses find reassurance in knowing parents are aware of what’s happening, as it happens. They also appreciate being able to communicate back and forth with parents (i.e. “We need more juice boxes.”) in an easy, reliable way.

I'm a school nurse. BlueLoop sounds great! Where do I start?

Sign up for the free school nurse interface through our website. https://blueloop.mycareconnect.com/School/ It’s a quick and easy process. BlueLoop will assign you a verification code, which you’ll provide your parents. Parents will then enter your code into the Child Profile tab within their account. Once the parents create this secure connection with the nurse, she can access your child’s account and make entries. If you have questions or would like us to set up your account and walk you through how BlueLoop is used, we’re here to help! Just call us at (302) 4OurKids (302) 468-7543.

Is BlueLoop a software I download onto a computer?

No. BlueLoop is Internet- and mobile-based, much like Facebook. Anywhere you can access the Internet, you can access BlueLoop . We are also available for both iPhone and Android.

How do clinics use BlueLoop?

For pediatric endocrinology clinics, BlueLoop is especially helpful for newly diagnosed patients, new insulin pump users, and patients trying to gain better control. You can see, real-time, your patients' BGs, carb intake, insulin given, notes, and more. You can also see current dosages and four different log view. You can set individualized alerts based on rules you create that are unique to each patient, which enables you to proactively catch trends before they become a problem. Most importantly, there's a family communication tab where you can write messages (like dosage change recommendations) directly to the family. Families can respond to your messages and act accordingly.

I'm a clinician. How much does BlueLoop cost for our office?

BlueLoop is free for healthcare providers. For families,a BlueLoop account is $7.95 a month. We are a nonprofit company and depend on our monthly subscriptions to support our mission (see below). HOWEVER, we will never deny access to BlueLoop based on a family’s ability to pay. If you have a patient whose family is not able to pay for their BlueLoop account, please give them our FREE promo code when you tell them about BlueLoop . The promo code is BL55C , and can be provided to your families at your discretion - no questions asked.

What about HIPAA compliance?

BlueLoop is 100% HIPAA compliant. The parents/legal guardians sign up for a BlueLoop account, and grant caregivers access to their child’s account. Access is granted to caregivers of the parent’s choosing, including healthcare providers.

What about liability?

When families sign up for a BlueLoop account, they agree to Terms & Conditions that release medical personnel from any liability. If you'd like a copy of these Terms & Conditions, as well as our Privacy Policy, they are available at mycareconnect.com

I'm a clinician and BlueLoop sounds great! Where do I start?

First, contact us to do the quick and easy signup. Within the day, your hospital or clinic will be available to patients who use BlueLoop . Patients can then connect to you through BlueLoop . We’re also happy to set up an online demo with your clinical team. Contact us via email (pam.henry@mycareconnect.com) or by phone (302) 4OurKids (302) 468-7543.
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